Tapstream Network Inc. DBA Cloud Middleman ("Company", "Us", "Our" or "We") is concerned about privacy matters and wants you to be familiar with how We collect, use and disclose your personal information.
This Privacy Policy has been designed to comply with the Personal Information Protection and Electronic Documents Act (Canada), the Personal Information Protection Act (British Columbia) and corresponding provincial privacy acts.
This Privacy Policy addresses the privacy and security of personal information (as defined below) obtained when you have a relationship with Company as a user of Our products and services.
This Privacy Policy is incorporated into and forms part of the terms of use of any website operated or provided by Company (collectively, "Websites" and each is a "Website"), the form of which is available at the following location: https://cloudmiddleman.com/legal/terms-of-use.
By accepting service from Us, using a Website, or otherwise providing Us with your personal information, you are accepting the practices described in this Privacy Policy, as they may be amended by Us from time to time. The terms in this Privacy Policy may be changed so you should review it periodically for changes.
Personal information means any information about an identifiable individual. Personal information includes such things as age, income, date of birth, and e-mail addresses.
Company is responsible for all personal information within its possession or control, including any personal information that is transferred to third parties for legal, regulatory, processing, storage or other purposes. We have employees who are accountable for compliance with these privacy and security principles. Our privacy officer is responsible for Our compliance and commitment to this Privacy Policy. We require a comparable level of protection from Our third party relations.
Company identifies the purpose for which your personal information is collected and will be used or disclosed. If that purpose is not listed below, We will do this before or at the time the information is actually being collected. All personal information collected by Us from customers and other individuals (as applicable) is collected, at a minimum, for the following purposes:
Company will obtain your consent before, or when, We collect, use and/or disclose your personal information. By accepting services from Us, using the Website, or otherwise providing Us with your personal information, you will be deemed to consent to Our use of your personal information for the purposes outlined above. Otherwise, Company will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information. You can change your consent preferences at any time by contacting Company (please refer to the "How to contact Us" section below).
Company will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as permitted or required by law or regulatory authorities. Your consent to the collection, use and/or disclosure of your personal information may be either express or implied, depending on the circumstances, the purposes for which such personal information is being collected and the sensitivity of the information.
Company collects only the information required to provide Our products and services to you. Company will collect personal information only by clear, fair and lawful means. We will not, as a condition of supplying you with a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the specified, legitimate purpose.
We may collect the following types of information from you:
In this Privacy Policy, "Device" means a mobile phone, handset, tablet or other mobile device enabled for internet access and/or communication.
Under certain exceptional circumstances, Company may have a legal duty or right to collect, use or disclose your personal information without your knowledge or consent. In accordance with applicable laws, We will not disclose any consumer information (which may include personal information) without your written consent, except where consumer information is required to be disclosed: (i) for billing or market operation purposes; (ii) for law enforcement purposes; or (iii) for the purpose of complying with a legal requirement.
We do not disclose personal information to any organization or person for any reason except as set out in this Privacy Policy and for the following purposes: (i) We may use service providers located outside of British Columbia, and, if applicable, your personal information may be processed and stored in other countries and therefore may be subject to disclosure under the laws of those jurisdictions; (ii) in the unlikely event of a proposed sale of Company's business or assets (or a part thereof), or a merger or amalgamation of Company with another company, We may disclose your personal information to third parties such as prospective purchasers of Company's shares, business or assets, and to their lawyers, accountants, financial advisors, agents and other representatives as necessary for the purposes of such transaction and upon completion of such a transaction, your information will be one of the transferred assets; and/or (iii) where We otherwise have your express consent.
You are deemed to consent to disclosure of your personal information for those purposes. If your personal information is shared by Us with third parties, those third parties are bound by appropriate agreements with Company to secure and protect the confidentiality of your personal information.
Company will retain your personal information only for so long as is necessary to fulfill the purpose for which it was collected and to meet Our legal and contractual obligations. We will employ explicit retention periods for closed accounts, after which the personal information is destroyed or made anonymous.
You may request access to the personal information We have on record in order to review and amend the information, as appropriate. To access your personal information, refer to the "How to contact Us" section below.
We take steps to safeguard your personal information, regardless of the format in which it is held, including, but not limited to: (i) physical security measures, such as restricted access facilities and locked cabinets; (ii) electronic security measures for computerized personal information such as password protection (iii) organizational processes such as limiting access to your personal information to a selected group of individuals; and (iv) contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information.
We are committed to providing you with understandable and easily available information about Our policy and practices related to management of your personal information. This policy and any related information is available at all times on the Websites or on request. To contact Us, refer to the "How to contact Us" section below.
You can request access to your information stored by Us. Upon receiving such a request, Company will: (i) obtain satisfactory proof to confirm your identity; (ii) inform you about what type of information it has on record or in its control, how such information is used and to whom the information may have been disclosed; (iii) provide you with access to your information so you can review and verify the accuracy and completeness and request changes to the information; and (iv) make any necessary updates to your information.
Company responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and Our privacy policies and procedures.
The Websites have links to third party websites that Company does not own or maintain. Links to other websites or other resources which are not created or controlled by Company ("Linked Sites") are intended for convenience only. Linked Sites are wholly independent from Company, therefore Company has no control over any products, services, materials, or other information contained in or available through these third party websites. We make no representations or warranties about the privacy practices of those websites. Therefore, access to any third party websites through Websites, regardless of whether the third party website is a Linked Site or not, is entirely at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive devices, programs.
You may contact Us by calling Us at 1-888-928-8828
If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact Us by mail: Tapstream Network Inc. DBA Cloud Middleman., 123-991 Hornby St., Vancouver, BC, V6Z 1V3, attention: Privacy Officer.